Reservations Agent Bonaire | Vacature

An excellent opportunity has arisen at our Central Reservations Department located in Kralendijk – Bonaire (Dutch Caribbean). The department handles all aspects of reservations for Buddy Dive Resort and Belmar Oceanfront Apartments. 

We are looking for a knowledgeable, driven and service minded Reservations Agent.

Job Description: 

• Handle all reservations for individuals and groups
• Coordinate availability of bookings, including special requests, activities and/or flights
• Assist guests, tour operators and dive shops over the phone, email and/or in person
• Promote and maintain customer loyalty as well as maximising occupancy
• Process and check bills and invoices

Job Profile:

• Associates degree; preferably in tourism and hospitality 
• Minimum of two (2) years of relevant work experience 
• Knowledge, experience and affinity with computers and preferably experience with hospitality central reservation systems 
• Detail-oriented and proficient with numbers
• Excellent organisational and customer service skills
• Adaptable and willing to work irregular shifts and on weekends
• Fluent English language skills (verbal and written)

Dutch, Papiamentu, Portuguese and/or Spanish are an advantage. Please submit your cover letter, with resume by mail to [email protected].

Contact our HR colleagues, they are happy to help.